Privacy Policy

Last updated: November 11, 2025

This Privacy Policy outlines how NeuroFix (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit and interact with https://getneurofix.com (the “Site”).

By using this Site, you consent to the practices described below.

1. Who We Are

Our website address is: https://getneurofix.com
NeuroFix is a New Zealand-based provider of high-purity methylene blue products intended for research and wellness purposes.

2. What Personal Data We Collect and Why

Comments and Forms

When visitors leave comments or submit forms on our site, we collect:

  • The data entered into the form fields (name, email, comment)
  • The visitor’s IP address and browser user agent to help detect spam

If you use the Gravatar service, your anonymized email hash may be sent to Gravatar to display your profile image. View Gravatar’s privacy policy.

Media Uploads

If you upload images to our website, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from publicly posted images.

Cookies

We use cookies to enhance your experience. Cookies may store:

  • Your name, email, and website if you leave a comment (stored for convenience — lasts 1 year)
  • Login status and screen preferences
  • Temporary session data for admin, login, or editing purposes

You can manage or disable cookies in your browser settings.

Embedded Content from Other Websites

Articles or product pages may contain embedded content (e.g. videos, reviews, articles). This content behaves as if you visited the original site directly, which may:

  • Collect your data
  • Use cookies
  • Embed third-party tracking
  • Monitor interactions if you’re logged into their platform

3. Analytics & Tracking

We may use third-party tools (e.g., Google Analytics) to analyze website traffic. These tools may collect:

  • Your IP address
  • Browser type
  • Page interactions
  • Time spent on pages

All tracking is anonymized and used solely for site improvement.

4. Who We Share Your Data With

We do not sell or rent your personal data.

However, your data may be shared with:

  • Payment processors (e.g., WooPayments)
  • Anti-spam services (e.g., Akismet or similar)
  • Email service providers (e.g., for newsletters or receipts)
  • Web hosting and security tools (to prevent fraud or abuse)

5. How Long We Retain Your Data

  • Comments: Stored indefinitely (including metadata) to automatically approve future comments.
  • Registered users: Personal profile information is stored for as long as your account exists.
  • Order history: Retained to fulfill legal, accounting, and tax obligations.

6. Your Rights Over Your Data

You may request to:

  • Receive a copy of the personal data we hold about you
  • Update or correct your data
  • Delete your data (unless legally required to retain it)

To exercise these rights, email us at info@getneurofix.com.

7. Where Your Data Is Sent

  • Visitor comments are screened using an automated spam detection system.
  • Data may be processed or stored on secure third-party platforms (including hosting or payment providers).

8. Email and Communication Preferences

When you make a purchase or sign up for updates, we may send transactional or promotional emails.

You can:

  • Opt out of promotional emails at any time via the unsubscribe link
  • Contact us to manage preferences

All emails are sent from: info@getneurofix.com

9. How We Protect Your Data

  • SSL encryption across the entire site (HTTPS enforced)
  • Regular software and plugin updates
  • Access restrictions for backend systems
  • Data access is limited to authorized personnel only

10. Contact Information

For any privacy-related concerns, please contact:

NeuroFix Support Team
📧 info@getneurofix.com
🌐 https://getneurofix.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised date at the top.

Continued use of the Site after changes constitutes acceptance of the new terms.

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